FREE DELIVERY ON ORDERS OVER £50

Welcome to Starlight Charm Jewellery!

Jewellery is a necessity for every woman for every occasion. Whether it is for work, leisure or a special night out nothing gives an outfit a more fashionable finish than a simple bracelet or a sparkling necklace and earing set to add a look and feeling of elegance.

Most women are passionate about jewellery and we are too! Our aim is to enlighten women of the world, that cheap does not mean poor quality. We are confident that when you receive one of our products you will be so impressed with their quality and so delighted by their beauty that you will soon be ordering from us again.
Pleasing our customers is of the utmost importance.

Whatever season, outfit or mood you are in you will be sure to find something that suits on our website and, as our name suggests, very charming.

We are committed to providing a first class service, and welcome your comments. Please feel free to contact us at any time via contact form as we value our customers’ opinions.

Every purchase is backed by our money back guarantee so you can order with total confidence.
Welcome to Starlight Charm Jewellery and enjoy shopping with us.

Delivery and Returns

We deliver to all Mainland UK ONLY.

  • Royal Mail Signed For® 1st Class – £4.40
    (1 day delivery)
  • Royal Mail Signed For® 2nd Class – £3.90
    (3 days delivery)
  • Royal Mail Tracked Special Delivery – £6.45
    (Next day delivery by 1pm)
  • Free Royal Mail Tracked Special Delivery on all UK orders over £50
    (Next day delivery by 1pm)

Orders shipped by Royal Mail will require the addressee to sign for them.

We make every effort to deliver the orders as soon as possible. We endeavor to dispatch all the orders within 1-2 working days once full payment has been received and cleared.

Orders placed after 1pm on Friday and over the weekend or bank holidays will be processed the next working day. You will receive an email notification from us as soon as your order has been processed.

If the item is not in stock, we shall email you with the option to cancel your order if you would rather not wait.

Returns policy

Please check your order when it has arrived. If you discover that any item is faulty, damaged or incorrect you must contact us immediately. It is unlikely that the product arrives damaged, or if you are not completely satisfied with your purchase from Starlight Charm Jewellery, you can return the goods within 7 days of receipt of goods for either an exchange or refund.

We only refund money paid for the products that are returned to us in its original and unused condition.

Please note all refunds will be for the full price paid for the product, but not for the costs of postage.

A refund will be made to your PayPal account or Bank Account.

Damaged Goods

In the unlikely event of goods being damaged in transit, this should be immediately reported to Royal Mail Customer Services and to ourselves by contact form. Keep all packaging materials for examination by the Royal Mail. These items will ordinarily be replaced free of charge.

Lost Packages

Even though packages are sent via Royal Mail special delivery on rare occasions losses may occur whilst in transit. If this occurs please allow 10 days for the package to arrive from the date of dispatch.

Can I track my order?

Visit the Royal Mail website, with your consignment/tracking number, where you can see the delivery status of your order.

Contact Us

Starlight Charm Jewellery

Somerset House
Strand
London WC2R 1LA

If you have any questions, comments or if you would like help on your order please contact us either:

Email: info@starlightcharm.co.uk
Facebook: https://www.facebook.com/starlightcharmuk/


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